Privacy Policy

At William Lennon & Co Ltd we respect your privacy and we care how information about you is gathered and used.

We are committed to safeguarding the privacy of our customers, and only collect information necessary to carry out our full service to you.  We act lawfully and in accordance with legislation such as the General Date Protection Regulation (GDPR).

This Privacy Policy explains how we collect the information and how we use it.

By entering our Site you consent to the terms of this Policy and our Terms and Conditions. If you do not agree to the terms, please contact us directly for assistance.

The personal information you provide to us is collected via the completion of our Order Enquiry Form, given to us over the telephone,  via direct email or in person when visiting the factory.

Information we may collect includes your name, address, contact telephone number, email address and order history.

All information will be held in strict confidence within our UK company and will not be stored on any cloud database or disclosed to any other third party except in response to law enforcement activity when required or permitted by law. Some information is necessary in order for us to carry out our full service for you, including using details for shipping with our designated courier service.

However, when you pass over this information or make an Order Enquiry you commit to handing over to us personal information which we shall keep securely on record for a minimum period of 4 years.

We do not store any payment transactions that may be made to us.

If at any time you wish to view, delete, or change your personal information this can be arranged by sending a letter with your information request, listing your full name, address, email and telephone numbers to:

William Lennon & Co Ltd
The Bank
Stoney Middleton
Hope Valley
Derbyshire
S32 4TD

or by contacting us via email or telephone during office hours.